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digital-transformation

Read more about the article Revolutionizing Customer Service with Generative AI

Revolutionizing Customer Service with Generative AI

  • Post author:RLC TEAM
  • Post published:September 20, 2023
  • Post category:Insights & Trends

Exploring the Impact, Potential, and Pitfalls of OpenAI's ChatGPT in Customer Care.

Continue ReadingRevolutionizing Customer Service with Generative AI
Read more about the article Empowering Consumers for Success

Empowering Consumers for Success

  • Post author:RLC TEAM
  • Post published:September 11, 2023
  • Post category:Insights & Trends

Unveiling consumers pre-purchase behaviors and key decision points according to PwC's June 2023 Global Consumer Survey.

Continue ReadingEmpowering Consumers for Success
Read more about the article From Social Commerce to Retail Media

From Social Commerce to Retail Media

  • Post author:RLC TEAM
  • Post published:July 28, 2023
  • Post category:News & Events

In the 9th RLC MENA Summit, Zia Daniell Wigder, Chief Content Officer, Insider Intelligence, outlined the advantages of the retail media model.

Continue ReadingFrom Social Commerce to Retail Media
Read more about the article Retail Challenges in an Increasingly Digital Customer Landscape

Retail Challenges in an Increasingly Digital Customer Landscape

  • Post author:RLC TEAM
  • Post published:July 21, 2023
  • Post category:News & Events

The opportunity for digital in the Middle East is enormous as discussed by CEO of Alshaya Group, John Hadden, in the 9th RLC MENA Summit.

Continue ReadingRetail Challenges in an Increasingly Digital Customer Landscape
Read more about the article The Future of Retail is Entertainment

The Future of Retail is Entertainment

  • Post author:RLC TEAM
  • Post published:July 10, 2023
  • Post category:News & Events

Engaging consumers on platforms that they visit for entertainment can drive conversion and brand loyalty as discussed by Aref Yehia in the 9th RLC MENA Summit.

Continue ReadingThe Future of Retail is Entertainment
Read more about the article Paradigm Shifts: How Retail Can Learn from a History of Disruption

Paradigm Shifts: How Retail Can Learn from a History of Disruption

  • Post author:RLC TEAM
  • Post published:June 23, 2023
  • Post category:News & Events

The 4 Paradigms as discussed by Renuka Jagtiani, Chairwoman of the Landmark Group, in the 9th RLC MENA Summit.

Continue ReadingParadigm Shifts: How Retail Can Learn from a History of Disruption
Read more about the article The Future of the Metaverse for the MENA region

The Future of the Metaverse for the MENA region

  • Post author:RLC TEAM
  • Post published:June 12, 2023
  • Post category:Insights & Trends

The region is ready for economic transformation and modernization through this digital universe.

Continue ReadingThe Future of the Metaverse for the MENA region
Read more about the article The Changing Payment Landscape

The Changing Payment Landscape

  • Post author:RLC TEAM
  • Post published:May 19, 2023
  • Post category:News & Events

The 2023 Outlooks by Visa as presented in the 9th RLC MENA Summit.

Continue ReadingThe Changing Payment Landscape
Read more about the article Digitally savvy Saudi shoppers demand more interactive retail experiences

Digitally savvy Saudi shoppers demand more interactive retail experiences

  • Post author:RLC TEAM
  • Post published:March 22, 2023
  • Post category:News & Events/Recommended

According to the latest Whitepaper launched by RLC, Snap Inc and PwC.

Continue ReadingDigitally savvy Saudi shoppers demand more interactive retail experiences
Read more about the article The Digital Rise in the Middle East

The Digital Rise in the Middle East

  • Post author:RLC TEAM
  • Post published:January 27, 2023
  • Post category:Insights & Trends

Seizing every opportunity for digital channels.

Continue ReadingThe Digital Rise in the Middle East
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