Revolutionizing Customer Service with Generative AI
Exploring the Impact, Potential, and Pitfalls of OpenAI's ChatGPT in Customer Care.
Empowering Consumers for Success
Unveiling consumers pre-purchase behaviors and key decision points according to PwC's June 2023 Global Consumer Survey.
From Social Commerce to Retail Media
In the 9th RLC MENA Summit, Zia Daniell Wigder, Chief Content Officer, Insider Intelligence, outlined the advantages of the retail media model.
Retail Challenges in an Increasingly Digital Customer Landscape
The opportunity for digital in the Middle East is enormous as discussed by CEO of Alshaya Group, John Hadden, in the 9th RLC MENA Summit.
The Future of Retail is Entertainment
Engaging consumers on platforms that they visit for entertainment can drive conversion and brand loyalty as discussed by Aref Yehia in the 9th RLC MENA Summit.
Paradigm Shifts: How Retail Can Learn from a History of Disruption
The 4 Paradigms as discussed by Renuka Jagtiani, Chairwoman of the Landmark Group, in the 9th RLC MENA Summit.
The Future of the Metaverse for the MENA region
The region is ready for economic transformation and modernization through this digital universe.
Digitally savvy Saudi shoppers demand more interactive retail experiences
According to the latest Whitepaper launched by RLC, Snap Inc and PwC.